Guild Energy provide answers to some FAQs: explaining how this development will a ect your business and how to bene t from the opportunity.
The water market in England has always been divided along regional boundaries, with each customer’s geographical location dictating their water supplier. Deregulation will allow customers to choose or switch their ‘water retailer’ freely, which has previously not been possible.
The argument for this change is based on creating competition in the water market. The regional structure has resulted in a group of water companies operating without competition and leaving the customer without a choice. Each water supplier has a monopoly in their area; with suppliers lacking incentive to reduce costs or improve customer services.
All SMEs are able to benefit. The deregulation affects all non-household premises.
From 1st April 2017, the commercial water market in England is operating in a similar way to other utilities like energy and telecoms.
The introduction of this process creates the competition necessary to drive the benefits for the customer. However, the infrastructure and delivery systems for supplying water will remain completely unchanged, so there is no potential disruption to service.
Using the Scottish market as a template, OFWAT project that a competitive water market will deliver over £200m of benefit to the UK economy and bring significant environmental benefits via efficiency and monitoring.
However, deregulation has the potential to benefit every business customer directly via:
This speaks for itself. Initially water prices will be regulated by OFWAT, however, there are certainly immediate savings to be made
The water retailers are aware that they are entering a competitive situation and have prepared for this competition by placing increased importance on service. Improvements currently range from guaranteeing access to UK-based customer services, through to streamlining services by providing customers with online account management.
Customers with more than one premises will now be able to consolidate invoicing, which will reduce administrative costs and save money. However, this is just a single example of the additional flexibility offered under deregulation
The vast majority of businesses could save money by implementing water efficiency measures. There are already a number of retailers positioned with specialist teams to assist and advise customers on water efficiency
It is fair to say that the extent of the opportunity will be in uenced by the size of the customer’s water usage. However, everyone will be able to see the bene t of acting on this. Deregulation allows businesses to access more competitive water pricing, saving immediately and reduce their spend by increasing efficiency and reducing waste.
It couldn’t be simpler. All businesses will be able to switch their provider, with the new terms taking e ect on the 1st April 2017. Guild Energy have been working to ensure that our customers are in position to maximise the benefits of water deregulation, reinforcing our commitment to providing a comprehensive utility management solution.